Emotional Intelligence

Emotional Intelligence: What is it and why does it matter?

Why do some people have trouble being effective in their roles or working well with others? It is usually not because they lack skills; rather, it is often because they lack emotional intelligence.

This workshop reviews how to utilize emotional intelligence more effectively. You will complete self-assessment and skill development exercises.

Learn strategies that will increase your ability to engage with others and expand your influence.

Topics include:

• Key aspects of emotional intelligence
• Why emotional intelligence matters
• The emotional culture of your workplace
• Emotional intelligence self-assessment
• Knowing and mastering your emotions
• Recognizing others’ emotions
• Influencing others’ emotions