Service Best Customer Service Training

Are your employees customer service ready?

Creating a service culture requires an investment in training to develop skills and engage frontline staff, supervisors, and managers in conversations about the importance of providing superior service.

With Service Best training from the Saskatchewan Tourism Education Council (STEC), participants gain:

• Knowledge and techniques to deliver exceptional customer service.
• Skills for handling difficult situations with customers.
• Understanding of behaviours and qualities associated with developing and maintaining the positive attitude necessary for providing excellent customer service.
• Confidence in their role as a service professional.